Shipping Policy

This page explains how orders are processed, shipped, and supported after dispatch.

Order Processing Time

Orders are usually processed within 1 to 6 business days after confirmation. During peak periods, processing may take slightly longer.

Shipping Areas

We ship to areas listed at checkout. If your location is not currently available, please contact us and we will confirm available delivery options.

Delivery Estimates

Estimated delivery times vary by location and shipping method. Delivery windows shown at checkout are estimates and are not guaranteed arrival dates.

Delays

Occasional delays can happen due to high order volume, weather conditions, courier issues, or public holidays. We will do our best to keep you informed when delays are reported.

Incorrect Address Responsibility

Please check your delivery details carefully before completing your order. If an address is incorrect or incomplete, delivery delays or additional charges may apply.

Failed Delivery or Returned Package

If delivery fails and a package is returned to us, we will contact you to arrange reshipment where possible. Additional shipping costs may apply for re-delivery.

Contact for Shipping Issues

If you need help with a shipment, please contact us through our contact page or by email at [email protected] with your order details.