Privacy Policy
This policy explains how we handle personal information when you browse our website, create an account, or place an order with Doobara.
Introduction
We are committed to protecting your privacy and handling your data responsibly. This page describes the types of information we collect and how we use it to provide our services.
Information We Collect
- Contact details such as your name, email address, phone number, and delivery address.
- Account information you provide when registering or updating your profile.
- Order details, including products purchased, order dates, and delivery information.
- Website usage data such as pages viewed and basic device/browser details.
How We Use Information
- To process orders, arrange delivery, and provide customer support.
- To communicate order updates and respond to questions or requests.
- To improve our website, product pages, and customer experience.
- To prevent misuse, fraud, and other harmful activity on our platform.
Orders and Customer Account Data
When you place an order, we keep the order details in our records so we can provide support, review order history, and manage business operations. Your account data also helps us make checkout and future purchases easier.
Payment Information
Payment transactions are handled through the payment methods and providers available at checkout. We do not intentionally store complete card details on our own website systems.
Cookies and Analytics
We may use cookies or similar technologies to keep the website functional, remember key settings, and understand general traffic behavior. You can manage cookies through your browser settings.
Third-Party Services
We may rely on trusted third-party services for areas such as website hosting, analytics, payment processing, and delivery support. These providers process data according to their own privacy terms.
Data Retention
We keep data only as long as reasonably needed for customer service, order management, security, and legal/accounting obligations.
User Rights
You can contact us to request access to your personal information, correction of inaccurate details, or deletion requests where applicable.
Contact Information
If you have any privacy-related questions, please contact us through our contact page or by email at [email protected].